New York Marriott Marquis

New York Marriott Marquis unveils a reimagined guest experience

September 9, 2022 Travel League 0

New York Marriott Marquis, part of Marriott Hotels – the signature flag of Marriott Bonvoy’s portfolio of 30 extraordinary hotel brands – is delighted to announce the completion of an extensive renovation. Situated at the epicenter of Times Square, the comprehensive transformation includes newly designed guestrooms, restaurants, public spaces, as well as meeting and events spaces, that offer […]

vouch guest platform

Vouch introduces guest platform to modernise pre-arrival experiences at hotels

September 6, 2022 Travel League 0

Award-winning hotel tech provider, Vouch, announces the launch of Bespoke by Vouch – a digital guest platform that combines pre-arrival guest engagement and experience personalisation for hotels. The platform empowers hotel guests with a convenient way to tailor their hotel experience, while boosting productivity and revenue for hotels through smart automation. Bespoke by Vouch is a pre-arrival extension […]

Four Seasons Resort Tamarindo

Four Seasons Resort Tamarindo, Mexico set to welcome first guests to secluded oceanfront nature reserve in late 2022

September 5, 2022 Travel League 0

The all-new Four Seasons Resort Tamarindo, México is now accepting reservations ahead of its anticipated opening in late 2022. Equally committed to preservation of the natural landscape, celebration of its country’s deep heritage and providing the ultimate luxury travel experience, Four Seasons Resort Tamarindo is a tribute to Mexico. The Resort will offer 157 contemporary Mexican accommodations – […]

angry young couple

90% of Americans would choose not to fly with an airline or stay in a hotel again after a negative customer support experience

August 29, 2022 Travel League 0

Mitto, a leading provider of global omnichannel communications solutions, today announced new research into customer experience in the travel and hospitality industry, finding a strong correlation between the standard of customer support and consumers’ attitudes toward those brands. Poor customer support has the potential to drastically affect an airline or hotel brand’s bottom line as 90% of consumers […]

people having fun on cruise ship

Carnival Cruise Line says booking activity nearly doubles 2019 comparison after Covid protocols simplified

August 17, 2022 Travel League 0

After announcing last Friday that it was revising pre-cruise vaccination and testing requirements that will allow more guests to sail, Carnival Cruise Line said today that its booking activity for Monday, August 15 was nearly double the level for the equivalent day in 2019. Carnival announced simplified protocols last Friday that eliminated pre-cruise testing requirements for vaccinated guests, […]